March 25, 2024

Judy Phair Looks at Drug Manufacturer’s Handling of Drug Test Gone Awry

When one person died and four others were seriously harmed in a French drug test, Portugal-based drug maker Bial initially adopted the distancing tool known to all good writers:  the passive voice. In a new Wall Street Journal "Risk and Compliance" post, she comments on what Bial did, didn't, and should be doing. … [Read more...]

Brazilian Dam Collapses…and So Does Crisis Communications

The co-owners of a mine blamed for a tragic collapse in Brazil have been less than responsive, Judy Phair notes.  In a new Wall Street Journal "Risk and Compliance" post, she offers insights into this "corporate and communications nightmare." … [Read more...]

Judy Phair Comments on Australian 7-Eleven Crisis in Wall Street Journal Column

When Australia’s Fair Work Ombudsman filed charges against a 7-Eleven owner for underpayment of workers, the franchiser 7-Eleven Stores Pty Ltd. offered confusing and contradictory responses.   "“It’s time for 7-Eleven to change a communications tone varying between arrogance and cluelessness," says Phair in the WSJ's Risk and Compliance Journal. … [Read more...]

Higher Education and the Democratic Debate

Note:  Three pages Through a word search of the full transcripts of the December 19 Democratic debate, here are all substantive mentions of the terms “college,” “education,” or “higher education.”  (Note that for brevity, some tangential comments have been removed.  See the full transcript of the debate for additional context.) Also see "Higher Education and the (Dec. 15) Republican Debates" Question:  We want to turn to the American jobs, wages and raises in this country.  We want to start with this eye-opening number:  In 1995, the median American household income was $52,600 in today's money. This year, it's $53,600. That's 20 more years on the job with just a 2 percent raise. In a similar time-frame, raises for CEOs went up more than 200 percent.  You've all said, "you would raise the minimum wage." But Senator Sanders what else - speak to that household tonight. 20 years, just a 2 percent raise, how as president would you get them a raise right … [Read more...]